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Helpline Hours

Monday – Friday          8:30 am – 8:00 pm

If the only time you are able to call or chat is during off hours, leave a message. We’ll call you back.


What you can expect when you reach out:

  • To speak with a peer support specialist who is also the mom of special needs child or adult
  • Support, encouragement, assistance, and understanding, without judgement
  • A confidential conversation about whatever you need to talk about
  • That we will call you back to check in, every two weeks, and remain engaged for as long you want us
  • Our undivided attention for as long as you need it




  • Someone who understands is waiting to hear from you
  • You can talk for a long or as short a time as you want
  • We will remain a consistent source of support in your life for as long as you want us to be
  • If you call during off hours, leave a message and we’ll call you back



  • To open a chat session, click on the PURPLE tab at the bottom right of the screen
  • There are no time limits on duration of your chat
  • You are welcome to reach out to chat as often as you need



  • Complete the form below to send a private message directly to one of our peers
  • You can expect to receive a reply within 24 hours
  • There is no limit on the length of your email
  • There is no limit on the number of emails you can send